O pior aconteceu, mais uma companhia aérea a desaparecer dos céus.
A Wow Air entrou em colapso e cancelou toda a sua operação depois de não conseguir finalizar um acordo de acções com investidores.
A companhia anunciou no seu site o fim das suas operações e aconselha os passageiros a verificar os voos disponíveis com outras companhias aéreas.
A WOW air indica ainda que todos os passageiros foram informados via mensagem de texto / e-mail para os detalhes de contato listados na reserva.
No início da manhã, a companhia anunciou no seu site que estava em negociações com fundos e que os voos estavam em espera “até que a documentação com todas as partes envolvidas tivesse sido assinada”.
Comunicado da companhia no seu site:
End of Operation of WOW AIR
Information for WOW AIR passengers
WOW AIR has ceased operation. All WOW AIR flights have been cancelled.
How will I reach my destination?
Passengers are advised to check available flights with other airlines.
Some airlines may offer flights at a reduced rate, so-called rescue fares, in light of the circumstances. Information on those airlines will be published, when it becomes available.
What are my rights?
Passengers whose ticket was paid with a credit card are advised to contact their credit card company to check whether a refund of the ticket cost will be issued.
Passengers who bought their ticket from a European travel agent (within the European Economic Area) as a part of a package tour (a package which includes flights and accommodation or other services) are protected by the Package Travel Directive. Those passengers are advised to contact their travel agent to arrange an alternative flight.
Passengers who may have bought travel protection, or those passengers whose credit card terms may include such protection, may be entitled to claim compensation and assistance due to delays or travel disruption. However, such compensation is often limited.
Passengers may also be entitled to compensation from WOW AIR, including in accordance with European regulation on Air Passenger Rights. In case of a bankruptcy, claims should be filed to the administrator / liquidator.
Where can I get up-to-date information?
This announcement will be published and continuously updated on the following websites:
– Icelandic Transport Authority: www.samgongustofa.is / www.icetra.is
– Keflavik Airport: www.isavia.is/en
– WOW AIR: www.wowair.com
– Posted at all relevant airports
General information about passenger rights can be found atwww.icetra.is
